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FREQUENTLY ASKED QUESTIONS (FAQ)

What is Digitizing ?


Digitizing is the process of converting original art work into  commercial embroidery machine format file. Digitizers  use a professional embroidery software programs to perform this important task, Digitizing is one of the most important factor in achieving high quality custom embroidery, We use only the best in-house digitizing experts to achieve the best quality work.

What is your turn around time?


Our normal turn around time is 5-7 days from final art approval.  Please let us know if you have a 
specific date so we can schedule it to ship on time for you..

Can I get my shirts personalized with names?


Yes, you can. We offer several ways to personalize your shirts beyond adding a custom embroidered 
logo.  Please contact us for more details.

Can it possible to get my embroidery job done on the spot?

Yes, you can make appointment before visit us. Choose the logo and font type from our catalogue. Our dedicated staffs will complete the job for you.

Which type of art format is acceptable?


You can send a .jpg, bmp, gif, png,or pdf  files on our website

Can I be sure that the embroidery service you provide is of high quality?

 

We only use advance and top range embroidery machinery which produces great results and we are confident that you will receive a high quality product. We also have a very experienced logo digitizer which transforms your logo into a high quality digitized image for embroidery.